Privacy Policy

This site collects personal data  to fulfil orders, to analyze the customer requests in order to improve our services.

You are required to provide certain personal data in order for us to enter into a contract with you for the purchase of goods on our website. Where information is required this is indicated during the checkout process. If you do not provide the required information, we will not be able to process your order.

If you place an Order,  we  collect the details your name, email address, address,  phone number.

If you create an account , we collect your name, email address, address, phone number.

If you subscribe to receiving ourNewsletter , we collect your name and email address. This will be on the basis of having received your consent to send you marketing emails.

Information that is automatically collected – We use certain technologies that collect non-personally identifiable details about how our website is used, such as what pages you visit and how long you stay on them. 

Cookies make it easier for us to provide you with our service, with the usage of our service you permit us to use cookies.

 

We operate the website so there are no third parties involved in the receiving your data.  However, your address and phone number may be disclosed to the shipping company

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, where we have sold you a product, we may retain your details for the length of the warranty period in order to ensure that we can process warranty claims.

When we process your personal data on the basis of your consent, you are free to withdraw that consent at any time. You can withdraw your consent to receive marketing emails at any time by clicking on the unsubscribe link in the email or logging into your account on the website. Please note that if you withdraw your consent we will not be able to continue providing you with our email newsletter.

You have the right to request a copy of the personal data that we hold about you.

You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.

You have the right to be forgotten which means that you can request us to delete personal data that we hold about you. 

In order to exercise any of the rights set out above, please use the contact form  at http://www.handmade-dolls.org/contact-us.html

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